Frequently Asked Questions

Please read our FAQ to answer your questions as soon as possible.

Who exactly can see the Memorial Wall?

Only users who have created a profile under Good Mourning can view the Memorial Wall. 

Do I have to create an account to customize a slideshow for my loved one?

Yes, it is necessary to first create a login that makes you the administrator. Good Mourning understands the importance of keeping images of your loved ones in your safe hands.

Can I share my slideshow with friends and family?

Once you customize your slideshow with images, color and text, just save and publish. View your slideshow at a funeral, celebration of life, or on your own social media platforms. The link will go straight to the Memory Wall page for your loved one.

How can I show my slideshow at a special event?
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You will need a laptop with a VGA port (15 prong), a VGA cable, a digital projector, and external speakers. Turn off all equipment before use. Plug in the VGA cord to both the laptop and the projector’s “VGA In” port. Plug the projector into a power socket. View the slideshow in “Full Screen” under your browser’s View menu item.

How long until I receive my customized memorial cards?

Turnaround time for printing is 1-2 days, and all standard shipping options are available to you –– including Overnight shipping.

Can I order more memorial cards after an order is placed?

Would you like to share more cards or reorder for a special occasion? It’s easy to reorder your cards through our website.

What exactly happens after ordering?

Once your cards have been ordered, we will send a confirmation and status updates on shipping.

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